Mowers & More, LLC - Privacy Policy

Effective Date: 9/20/2025

1. Information We Collect

We may collect the following types of information: Personal Information: Name, phone number, email address, home address, and payment details when you schedule or purchase services. Service Information: Details about your lawn mower or small engine equipment, service history, and scheduling preferences. Website Information: If you use our website, we may collect your IP address, browser type, and usage data via cookies or analytics tools. How We Use Your Information We use the information we collect to: Provide, schedule, and complete services. Communicate with you about appointments, billing, and updates. Send occasional promotions, newsletters, or special offers (you may opt out anytime). Improve our services, website, and customer experience.

3. Sharing Your Information

We do not sell or rent your personal information. We may share information only in these limited cases: With service providers who help us operate (e.g., payment processors, email platforms). If required by law, regulation, subpoena, or court order. To protect the rights, safety, or property of our company, employees, or clients.

4. Third-Party Advertising & Tracking

We may use third-party services such as Google Analytics, Facebook Ads, or similar tools to help us understand how visitors use our website and to deliver relevant advertisements. These services may use cookies, tracking pixels, or similar technologies. You can opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout. You can adjust Facebook advertising preferences in your Facebook account settings. Most browsers allow you to block or delete cookies if you choose.

5. Data Security

We take reasonable steps to safeguard your information through physical, electronic, and administrative measures. However, no system is 100% secure, and we cannot guarantee complete security.

6. Your Rights

As a Wisconsin resident, you have the right to: Access and request a copy of the personal information we hold about you. Request corrections or updates to your information. Opt out of marketing communications at any time. To exercise these rights, contact us at the information below .7. Data Retention We retain personal information only as long as needed for business, legal, or tax purposes. Once it is no longer required, we securely delete or anonymize the data.

8. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.

10. Contact Us

Mowers & More, LLC

Phone: 414-999-0076

Website: Mowersandmore.net

SMS Privacy Policy

By providing your mobile phone number, you consent to receive SMS messages from Mowers & More, LLC related to appointment reminders.

Message Frequency

Message frequency may vary depending on your scheduled services and appointment activity.

Message and Data Rates

Standard message and data rates may apply depending on your carrier.

Opting Out

You may opt out of receiving SMS messages at any time by replying with "STOP" to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.

Help and Support

If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team:

• Phone: 414-999-0076
• Website: Mowersandmore.net

Privacy and Data Use

• Your mobile phone number and SMS consent will only be used for the purpose of sending appointment reminders.
• We do not share, sell, or rent your personal information or mobile phone number to third parties.
• Information collected will be retained only as long as reasonably necessary to provide appointment reminder services or as required by law.

Wisconsin Compliance

This SMS service and privacy policy are intended to comply with applicable state and federal laws, including Wisconsin privacy requirements and the federal Telephone Consumer Protection Act (TCPA). 

Large Delivery Policy 12/10/2023

Mowers & More, LLC accepts major deliveries on Wednesdays only. All large deliveries must be scheduled in advance with a minimum of one (1) week’s notice. Deliveries are by appointment only and appointment times are confirmed on a first-come, first-served basis.

Delivery instructions will be emailed three (3) days before the scheduled delivery date. Instructions may include delivery address, contact information, access points, drop-off protocols, equipment requirements, and hours of acceptance.

Carriers are expected to arrive during their assigned appointment window. Early arrivals may be required to wait. Late arrivals may need to be rescheduled at Company discretion.

Definition – Large Deliveries
A “Large Delivery” is defined as any delivery that meets one or more of the following criteria:

• Total item weight exceeds 100 lbs,
OR
• Any single item exceeds 4 ft x 4 ft in dimension,
OR
• Requires specialized handling, equipment, or more than one person to unload or move,
OR
• Arrives on a pallet, crate, or oversized packaging that cannot be safely moved by one person.

Fees for Late, Unscheduled, or Rescheduled Deliveries

Late Deliveries:
• Arrivals more than 30 minutes late will incur a $75 late arrival fee.
• Arrivals more than 2 hours late may be rescheduled, and will incur a $150 rescheduling fee in addition to the late arrival fee.

Unscheduled Deliveries:
• Deliveries without a confirmed appointment may be refused upon arrival.
• If accepted, unscheduled deliveries incur a $400 handling fee.

Rescheduling:
• Rescheduling requests must be submitted at least 48 hours in advance.
• Rescheduling requests submitted inside 48 hours incur a $100 short-notice rescheduling fee.

Storage:
• Early or unauthorized deliveries will incur storage fees of $50/day for palletized goods or $100/day for crated/oversized items.

ALL UNPAID FEES AND CHARGES OVER 30 DAYS ARE SUBJECT TO A FINANCE CHARGE OF 1.5% PER MONTH 18% ANNUALLY.

Arrival Expectations

Carriers must arrive within the confirmed appointment window. Early arrivals may be asked to wait. Late arrivals may need to reschedule and may be billed according to the fee schedule above.

Site & Equipment Requirements

All delivery personnel must follow posted safety procedures and instructions from Mowers & More, LLC staff. Specialized unloading equipment is the responsibility of the vendor or carrier unless otherwise arranged in writing.

Liability

Mowers & More, LLC is not responsible for damages resulting from improper packaging, loading, or transport. Deliveries left without authorization are the sole responsibility of the carrier or vendor. 

The sender is solely responsible for any costs incurred in moving items weighing more than 100 lbs or larger than 4 ft x 4 ft, including repositioning, handling, and re-delivery if required.

Right to Modify

Mowers & More, LLC reserves the right to update or change this delivery policy at any time.